Privacy Policy

Who we are

PatternKeepers is a digital solutions agency based in Lagos, Nigeria. You can reach us through the channels on our contact page.

What we collect

We only collect the information you choose to give us when you contact us. Through our contact form you may share:

• Your name
• Business name
• Email address
• Phone number
• Website (if you share one)
• Industry
• The services you are interested in
• A description of the problem or objective you want to solve
• Budget range
• Preferred contact method
• How you found us

If you contact us by email, phone, or WhatsApp, we will only use the details you share in that message to reply.

We do not ask for sensitive personal data (such as health, financial account, or government ID numbers). Please do not send us this kind of information.

Why we use it

We use the information you submit to read and respond to your enquiry and to discuss whether and how we might be able to help. That is the main purpose. We may also use it to follow up on a conversation you started, or to keep a record of what was discussed if we move toward an engagement.

We do not sell or rent the information you submit, and we do not use it to send you marketing you did not ask for.

Legal basis and consent

In general terms, we rely on your consent: you choose to send us your details so that we can reply. When you submit the contact form, you are asking us to get back to you using the details you provided. You can withdraw that consent at any time by asking us to stop — see contact.

This section is framed in general terms and is not a claim of compliance with any specific regulation.

How long we keep it

We keep your enquiry for as long as we need it to respond to you, and for a reasonable period afterwards in case the conversation continues or we need a record of what was agreed. We do not keep personal data longer than is necessary for the purpose it was shared.

You can ask us to delete the data you submitted at any time through our contact page, and we will remove it from our active records within a reasonable timeframe.

Your rights

You can ask us to:

• Confirm what information we hold that you shared with us
• Correct anything that is wrong
• Delete the information you submitted
• Stop contacting you

To exercise any of these, write to us via the contact page. We will respond within a reasonable period. These are described in general terms, not as citations of specific statutes.

Tracking and analytics

This website currently does not use analytics, marketing, or advertising trackers. See our Cookies page for the specifics.

Security

We take reasonable measures to protect the information you submit:

• The site is served over HTTPS.
• Form input is validated before it is accepted.
• We do not put private or service-role credentials in client-side code.

No website or system is perfectly secure. We will not claim 100% security, and you should not transmit information to us that you would not be comfortable sending over a normal email to a business contact.

International

We are based in Lagos, Nigeria, and we work with clients locally and internationally. If you contact us from outside Nigeria, your information may be processed in Nigeria and in the course of our normal business operations. By contacting us, you acknowledge this.

Updates to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised. Material changes will be reflected on this page.

Questions

If you have questions about how we handle the information you submit, please use our contact page. You may also want to read our Terms and Cookies pages.